frequently asked questions

Net Metering

Net metering is an electric billing tool that uses the electric grid to store excess energy produced by your solar panel system, allowing your meter to spin backwards.

Yes, even if your energy usage is 100% offset by going solar, you will still be connected to the grid to store your excess energy. Consider your utility company as your backup energy provider if your future needs change.

When the grid is turned off, pair your solar panels with a battery to provide essential backup power.

My SunPower. 425w x 54 panels Maxeon. 22.95 kw system making 29kw

Upfront Cost

Zero! Your monthly payment will come after the system is fully installed.

Immediately! With our $0 out of pocket program, you should save in your very first month by redirecting the money you are already forced to pay your utility company. In addition, the longer you have solar panels, the larger your savings will be over time.

Credit

No - this is just one of the benefits of working with Sunnova! When you make on time payments, the balance will show up as zero. The only time your DTI will be affected is if your payments become delinquent.

Only soft checks are conduted the first 30 days for all programs. Only the ownership option will convert to a hard inquiry 30 days later.

Moving

The ownership of the panels will transfer to the next homeowner. Most homeowners include the remaining balance in with the home price, or they can take over the low payments instead of paying the utilities for a higher cost of power. The longer you have the panels, the higher the utiliy's rate will be, and the more attractive your home will appear! Give us a call and we will custom fit your next home with the latest and greatest.

Warranty

Your warranty will cover any gaps in production. Warranties vary from product to product, so we are reachable at any time to go over the coverage with you.

Weather

Just like when you don't wear sunscreen on a cloudy day, you can still get sun burned from the sun's powerful rays. Even on a cloudy day, our panels will still absorb the sun's energy. Our design software factors in historical weather patterns, guaranteeing panel performance.

Don't worry; you don't need to do a thing! The panels are durable and can hold the weight of the snow. Due to the tempered glass and energy from the panels, the snow will slide right off.

Incentives

"NY State Solar Energy System Equipment Tax Credit The 25% state solar tax credit is available for purchased home solar systems in New York. (Max. $5,000 state tax reduction) NY-Sun Megawatt (MW) Block Program Up to $1,000 for every kilowatt (kW) of solar power installed. Solar Electric Generating System Tax Abatement (SEGS) Property tax exemption on the added home value from a solar and storage system. Home Solar Project State Sales Tax Exemption 4% home solar system state sales tax exemption."

"For every 1000 kWh your panels produce, you will earn a fixed $90 payment for 15 years (ownership option only). Your solar specialist will show you your custom home design. New Jersey residents that invest in a solar energy system will not have to pay any additional property taxes on the value that their solar panels are adding to their homes."

The NYC Property Tax Abatement for solar allows NYC homeowners to claim 20% of solar system costs as a property tax abatement with the NYC Department of Finance. It is divided into annual 5% installments over a four year cycle, not to exceed any one year’s property tax liability.

Be aware: the NYC PTA will only be available for projects installed through 2023.

Our Clients

Going Green
Going Green
Customer Support
Environmental Impact
Net Metering
Incentives
Savings
New Roof
ITC Credit